Effective Date: January 15, 2023
Last Updated: May 10, 2025
These Terms and Conditions (“Terms”) govern your access to and use of the Mystic Matrix website (https://mysticmatrix.org), all services, products, content, and digital offerings provided by Mystic Matrix (referred to as “we”, “us”, or “our”).
By accessing this website or purchasing any service, digital product, or reading, you agree to these Terms. If you do not agree, do not use this site or its offerings.
1. Use of Website
You may use this website only for lawful purposes and in accordance with these Terms. You agree not to:
- Misuse or hack the site or interfere with its security
- Use the site to send unsolicited or unauthorized messages
- Reproduce, duplicate, or exploit any content without written permission
All content is the intellectual property of Mystic Matrix and may not be used or copied without express consent.
2. Services Offered
Mystic Matrix provides spiritual readings, intuitive guidance, astrology-based insight, and digital offerings intended for personal growth and self-exploration.
By purchasing any service, you acknowledge:
- These offerings are not a substitute for medical, psychological, legal, or financial advice.
- You are 18 years of age or older.
- You understand that spiritual and intuitive services are subjective and not guaranteed outcomes.
3. Refunds and Cancellations
All purchases are governed by our Refund & Cancellation Policy. By placing an order, you agree to that policy in full.
4. Client Conduct and Confidentiality
We reserve the right to refuse service to any client for any reason, including but not limited to: harassment, abusive behavior, or energetic misalignment.
We maintain strict confidentiality. Session content, reports, and communications will not be shared unless:
- You give written permission, or
- We are legally required to disclose
5. Scheduling and Delivery
- Live sessions must be scheduled within the timeframe provided.
- You are responsible for ensuring accurate contact details at checkout.
- Digital products are delivered via download or private link. It is your responsibility to download and save the content upon receipt.
6. Intellectual Property
All materials, content, designs, course structures, digital products, brand elements, and documentation are the intellectual property of Mystic Matrix.
You may not:
- Resell, redistribute, or reproduce this content
- Use Mystic Matrix branding or framework without express permission
7. Limitation of Liability
Mystic Matrix is not liable for:
- Any decisions or actions you take based on readings or content
- Loss of access due to incorrect contact information
- Technical failures outside our control
Our services are provided “as-is” without guarantees of specific results.
8. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, store, and protect your data.
9. Governing Law
These Terms are governed in accordance with the laws of State of Arizona. Any disputes shall be resolved in the jurisdiction of Cochise County, Arizona.
10. Updates to Terms
We may update these Terms at any time. Continued use of the website after changes constitutes your acceptance of the revised Terms.
11. Contact
Questions or concerns? Please reach out via the Contact page or email us at mysticmatrixorg@gmail.com.